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FAQ# Title Category Language Changed
600018 Are backups enabled on the network drives (shares) [...] DICT General ICT::Shared networkdrives (shares) en 2023-09-18 09:27:43
600020 How do I recover a deleted file or a previous vers [...] DICT General ICT::Shared networkdrives (shares) en 2023-09-18 09:33:23
600022 How to connect (mount) networkdrives (shares) ? DICT General ICT::Shared networkdrives (shares) en 2023-04-11 09:07:04
600024 How to increase the storage space on a share ? DICT General ICT::Shared networkdrives (shares) en 2023-02-22 14:49:39
600026 I deleted data but the storage space is not increa [...] DICT General ICT::Shared networkdrives (shares) en 2022-12-06 11:01:22
600029 How can I add new users or delete users ? DICT General ICT::Shared networkdrives (shares) en 2023-02-22 14:48:07
600037 Which helpdesk do I best contact for my SAP MijnAp [...] SAP MijnApps en 2023-01-23 10:23:03
600038 Where can I find more information about the digita [...] Digital Signage en 2023-08-08 08:18:06
600041 Why do I not see one or more tiles? SAP MijnApps en 2023-04-19 13:36:53
600045 CAS login appears when clicking on link in "Takenb [...] SAP MijnApps en 2023-01-23 10:31:34
600047 My tile (Application) does not work - what do I do [...] SAP MijnApps en 2023-05-02 07:23:58
600049 Warning "Tile can not be loaded" - What can I do? SAP MijnApps en 2023-01-23 10:40:05
600051 I have a functional question about a HR / Personne [...] SAP MijnApps en 2023-01-23 10:45:26
600088 Why do I have access to ...? Selfservice::Services en 2022-06-03 10:12:32
600089 How do I request access for my colleague? Selfservice::Services en 2022-06-03 10:13:13
600090 How long before the changes take effect? Selfservice::Services en 2022-06-03 10:13:43
600091 What can a department admin do? Selfservice::Services en 2023-05-04 12:55:56
600092 What can a global admin do? Selfservice::Services en 2023-09-19 10:54:16
600093 Why use a selfservice Active Directory group? Selfservice::AD-groups en 2022-06-03 10:18:03
600094 How can I be removed from an Active Directory grou [...] Selfservice::AD-groups en 2022-06-03 10:18:57
600095 How long before the changes take effect? Selfservice::AD-groups en 2022-06-03 10:19:25
600096 What can an Active Directory group admin do? Selfservice::AD-groups en 2022-06-03 10:19:55
600097 What can an Active Directory "super" admin do? Selfservice::AD-groups en 2022-06-03 10:20:15
6000108 My phone has been lost or stolen. What should I do [...] Multi-factor Authentication (MFA) en 2023-09-18 13:08:48
6000124 MFA: What and why? Multi-factor Authentication (MFA) en 2022-12-06 11:06:27
6000125 I am unable to sign in with the Microsoft Authenti [...] Multi-factor Authentication (MFA) en 2023-09-18 11:20:08
6000126 I don't have a smartphone. Can I also use MFA? Multi-factor Authentication (MFA) en 2023-09-18 11:21:44
6000127 I don't have my mobile with me. How can i login?? Multi-factor Authentication (MFA) en 2023-09-18 11:22:45
6000128 The battery of my mobile is empty. How can i login [...] Multi-factor Authentication (MFA) en 2023-09-18 13:09:29
6000129 I switch to another telephone but keep my telephon [...] Multi-factor Authentication (MFA) en 2023-05-02 07:26:28
6000130 I get an error "Authenticator registration has tim [...] Multi-factor Authentication (MFA) en 2023-09-18 11:23:39
6000131 I want to use a different authenticator app than M [...] Multi-factor Authentication (MFA) en 2023-09-18 13:00:03
6000132 I want to change my default login method. How do I [...] Multi-factor Authentication (MFA) en 2023-07-26 12:23:58
6000133 Is it normal that I haven't had to use MFA since I [...] Multi-factor Authentication (MFA) en 2023-09-18 13:05:47
6000134 Can I reset the 30-day period for a trusted device [...] Multi-factor Authentication (MFA) en 2023-09-18 09:45:24
6000135 How can I avoid getting locked out? Multi-factor Authentication (MFA) en 2023-09-18 09:47:47
6000136 How can I reset my multi-factor authentication met [...] Multi-factor Authentication (MFA) en 2023-09-18 09:49:03
6000146 Add shared mailbox Email en 2023-11-17 14:53:12
6000151 Account locked DICT HelpMe FAQ en 2023-07-10 11:43:50
6000170 I can't connect to Eduroam Eduroam en 2024-04-08 08:41:25